Sap SD

Sales Process:

•  The sales-A/R process moves from selling the goods (and services) to delivering those goods to invoicing the customer for their purchases, to the last step in accounting of receiving the incoming payment. 

•  Each step in the sales process involves a document, such as a sales order, delivery, or A/R invoice. SAP Business One efficiently moves all relevant information from one document to the next in the document flow. According to the business needs, you can choose which documents to include as your process steps. The only mandatory document in sales is the A/R invoice. 

•  Sales documents carry much of the same information throughout the sales process. This topic helps you recognize what is the same in each document so that you can quickly focus on just the information you need. 

•  Note that you also have the option to use a sales quotation to start the sales process. The sales quotation is not covered in this e-learning.

Note: The sales order is a commitment from a customer or lead to buy—at agreed-to quantities and price—a product or service from you.

Note: The delivery indicates that the shipment of goods has occurred.

Note: The A/R invoice is the only document that must be created in the sales process. It is the request for payment and records the revenue in the profit-and-loss statement.

Note: The incoming payment receives the payment from the customer and clears the customer account. Internal reconciliation takes place automatically.

•   Incoming payments are done in the Banking module.
•   As part of a streamlined sales process, it is possible to post a payment while creating the invoice. To do this, you choose the payment means icon when you create an invoice and enter the payment amount. This will create an incoming payment due amount that is applied to the invoice you just created.